The Use of Self: Developing Presence

by Rossana Espinoza 0

Workshop 8: The Use of Self: Developing Presence



The complex HE environment requires HR and Staff Development Practitioners to work flexibly within policy and practice guidelines to develop solutions, with their key stakeholders and other partners.  Expertise provides the basis for this way of working, however, increasingly stakeholders describe enhanced working relationships as the key to productive partnerships.


In this session we will consider feedback from HE colleagues on how these relationships can be established and how the use of ‘self’ and the development of personal presence contributes.


Participants will leave with HE insight to the capabilities valued by HR colleagues and stakeholders and practical tools to enhance their practice.


Jackie Bisson  is a Fellow of the CIPD and has an MSc in People and Organisational Development. She has over 30 years of experience as an HR professional supporting organisational strategy delivery through people focused interventions.

Jackie started her career in the private sector and has held senior leadership roles in public and charitable sector organisations including City and Guilds and Surrey County Council. During the past ten years Jackie has worked within the Higher Education Sector and is currently the Head of OD at the University of the Arts.

Jackie’s practice has its origins in learning and development and champions a dialogic OD approach when working with change. She is passionate about enabling others to develop through the creation of new insight and awareness so that they can achieve both organisational and personal goals. Jackie enjoys the challenge of leading and implementing change and thrives in environments where she is encouraged to be authentic and creative.

Outside of work Jackie enjoys the theatre, reading, swimming, walking and spending time with her ever expanding family!