Professional Support Career Pathways

by Rossana Espinoza 0

Professional Support Career Pathways Conference



Date/time: Tuesday 3rd July 2018, 10:00 am to 16:30 pm

Venue: Club Quarters Hotel, 61 Lincoln’s Inn Fields, London WC2A 3JW


10:00 – 10:30 Registration and networking

10:30 – 11:00 Welcome and agenda by Samantha White, OD Programme Advisor, LSBU / Joanne Hays, DCOO, LSE

11:00 – 11:40 AUA – CPD framework and Mark of Excellence by Amanda Shilton-Godwin, Head of Professional Development / Jo Forsyth, Professional Development Officer

AUA Presentation (PPT)  AUA Presentation (PDF)

11:40 – 11.55 Break 

11.55 -13.15 World Café – 20 min slots – delegates can attend up to 4 discussions during this time;

  • Durham – Mark of Excellence and Job Families by Claire Tindale, Training Officer, Sophie Sowerby, Training Manager, Durham University

Durham University – Realising Your Potential Approach (PPT)  (PDF)

Durham University’s approach to gaining the AUA Mark of Excellence (PDF)

  • Cambridge – Match and gap toolkit by Sue Pandy, Head of Learning and Development, University of Cambridge

University of Cambridge – Developing Career Pathways Tools (PDF)

  • Chichester – Groundwork on career pathways by Kevin Botto, Staff Development Officer, University of Chichester

University of Chichester – Doing the groundwork on career pathways (PDF)

  • Holloway – Career pathway framework by Lorraine Lewis, Organisational Development Officer, Royal Holloway

Royal Holloway – Career Pathways, Registry (PPT)   (PDF)

Royal Holloway – Career and Professional Development for Registry (PDF)

  • Newcastle– Technicians development by Mel Leitch, Technical Manager, Institute of Neuroscience, Newcastle University

Newcastle University – Technical Career Pathways (PDF)

13.15 – 14:00 Lunch

14:00 – 14.30 Using the Apprenticeship Levy to support PSS development, civil service case study by Ken Kane – Commercial Director / Niro Sritharan – Leadership and Management Lead, Premier Partnerships

Premier Partnerships Presentation (PPT)   Premier Partnerships Presentation (PDF)

14.30 – 15.15 CIPD  – Career Development Frameworks –  Civil Service case study by Matt Gofton, Senior Employer Engagement Manager, CIPD

CIPD Presentation (PPT)  CIPD Presentation (PDF)

15:15 – 15:30 Break

15:30 – 16:00 Group discussion with World Cafe hosts by Sophie Sowerby, Training Manager, CAROD, Durham University

16:00 – 16:20 Feedback and reflections by Albina Shashyna, Organisational Learning Consultant, LSE

16:20 – 16:30 Next Steps by Albina, Samantha, Sophie



World Café hosts and topics:


Developing Career Pathways Tools, Sue Pandey, Head of Learning and Development, University of Cambridge

Using a skills and attributes toolkit to carry out a ‘match and gap’ process to identify development required, either to support individuals with their current role or to prepare for their next role.


Doing the groundwork on career pathways, Kevin Botto, HR/ Staff Development Officer – University of Chichester

Effective career pathways need a supportive structure. Prior to embarking we have asked ourselves: How do people progress? Who progresses? What are the barriers? We will look at progression over a 5-year period at the University of Chichester and discuss how the findings support the need for clearer pathways.


Career Pathway Framework, Lorraine Lewis, Organisational Development Officer, Royal Holloway

In 2016 a project was undertaken to create a career pathways framework for Registry (now Academic Services) at RH.  Profiles were created which clarified the skills, qualifications, experience and personal qualities at each level of the five departments common to all roles. The tool could be used as part of or separate to the annual performance review, to better plan their personal and professional development, whether in terms of current role or career aspirations. Workshops were run to introduce and explain the tool.


Technical Career Pathways, Mr Mel Leitch, Technical Manager, Institute of Neuroscience, Newcastle University

As a very diverse group of staff, recognition, reward and progression have historically been difficult for Technicians.  It doesn’t have to be this way, so how can Technicians play a proactive role in the ever changing landscape within the HE sector?


Gaining the Mark of Excellence – what next?, Sophie Sowerby, Training Manager and Claire Tindale, Training Officer, Durham University

Incorporating the Realising your Potential approach behaviours framework based on the AUA CPD framework into the newly constructed Job Families resources to create the basis of a career development framework for all PSS staff.  Early days – but happy to share our approach so far.